SHIPPING
All orders ship monday through friday Dubai, United Arab Emirates, and should take 2-3 working days.
need to cancel or make an adjustment? let us know right away, and we'll do our best! email info@lala-land.com or call 04 3995649. unfortunately we're unable to make any changes once an order is sent to our warehouse.
RATES
- spend 200 DHS or more in the UAE and free standard shipping is all yours!
- spend under 200 DHS in the contiguous usa and standard shipping is only 15 DHS
SOME NOTES!
- personalized items take 5-7 days to process
- orders placed after 7am cst on Thursday will process the following Sunday
- customs fees and duties are the customer's responsibility.
- We cannot deliver to po boxes-a valid street address is required!
RETURNS
If you do not like your purchase. well, we definitely don't want you to be disappointed! To return something, please email returns@lala-land.com and give them the order number and reason for return. All returns require authorization by a customer service representative within 30 days of the delivery date, Unauthorized returns will be refused.
SOME NOTES!
- we don't currently cover the cost of return shipping.
- any order discrepancies must be reported within 10 business days.
- received a damaged product? ???????
- personalized/monogrammed items are not returnable.
- please handle your products with care! damages caused by improper handling aren't our responsibility.